Incidents reported on status page for Cycle App https://status.cycle.app/ https://d1lppblt9t2x15.cloudfront.net/logos/030410ed3a7046a08d428849b3154cac.png https://status.cycle.app/ en https://status.cycle.app/incident/557331 Tue, 06 May 2025 11:03:00 -0000 https://status.cycle.app/incident/557331#46b17e8ab9dfa67930e3926aeb93929447b84ca41e26831902846ec1235ade88 The fix is now deployed and everything is working as expected. We're closely monitoring the app to make sure no other components were impacted by the upgrade of GraphQL https://status.cycle.app/incident/557331 Tue, 06 May 2025 10:46:00 -0000 https://status.cycle.app/incident/557331#a391f4d33883ea485d6c67b03e0361e0b1ac1a27f0194b50fb4bddc8134c9814 We have identified the problem and are deploying a fix in our pre-prod instance https://status.cycle.app/incident/557331 Tue, 06 May 2025 09:33:00 -0000 https://status.cycle.app/incident/557331#9ff8206b1d3c582c4e4c66f82fbd46a8e711dfc28121a57dde0d7ada7f81a6bd Due to the upgrade of GraphQL, some actions are now failing type validation, leading to some issues with Integration, Position updates and all the input using this type. https://status.cycle.app/incident/552113 Sat, 26 Apr 2025 08:35:57 -0000 https://status.cycle.app/incident/552113#6bcec738426f44fb402d76c77223eff20f953b66b3552f5cd5cb17820f67b6e2 API recovered. https://status.cycle.app/incident/552113 Sat, 26 Apr 2025 08:30:07 -0000 https://status.cycle.app/incident/552113#011ab7c9d4671a220883ba47e3d65a120063bfe143b2283f95589a5cafb1d989 API is degraded. https://status.cycle.app/incident/541790 Wed, 09 Apr 2025 17:00:26 +0000 https://status.cycle.app/incident/541790#a9521527b1a42234165aa1f5fef75d14fc51518443d2239021c4be5328b40a92 Maintenance completed https://status.cycle.app/incident/541790 Wed, 09 Apr 2025 17:00:26 +0000 https://status.cycle.app/incident/541790#a9521527b1a42234165aa1f5fef75d14fc51518443d2239021c4be5328b40a92 Maintenance completed https://status.cycle.app/incident/541790 Wed, 09 Apr 2025 15:00:26 -0000 https://status.cycle.app/incident/541790#3d5eb3e0271eb6ce72943aa8f077500ce53f482c501e517c798a8fb758c609e6 During the migration, some dashboards may not be refreshed and some may not display data https://status.cycle.app/incident/541790 Wed, 09 Apr 2025 15:00:26 -0000 https://status.cycle.app/incident/541790#3d5eb3e0271eb6ce72943aa8f077500ce53f482c501e517c798a8fb758c609e6 During the migration, some dashboards may not be refreshed and some may not display data https://status.cycle.app/incident/542395 Wed, 09 Apr 2025 07:51:00 -0000 https://status.cycle.app/incident/542395#6c204cf8d96cb92fea0b222a1060986140bcffa440139210bc7995e9dc8cd6f3 API recovered. https://status.cycle.app/incident/542395 Wed, 09 Apr 2025 07:47:30 -0000 https://status.cycle.app/incident/542395#75fb6b796ee400e6befffedd2e6022e927015a40bb1932a91567ce13eb75c33a API is degraded. https://status.cycle.app/incident/540916 Mon, 07 Apr 2025 10:02:05 -0000 https://status.cycle.app/incident/540916#3ca41660487b0a95aa49d74d6cc949ef7f0a9d02e1433feda52d12a1486de003 API recovered. https://status.cycle.app/incident/540916 Mon, 07 Apr 2025 09:58:30 -0000 https://status.cycle.app/incident/540916#d3353f86d2d9448eb6a76524fc7f62bd6b8df57eb086d7ab86b5adc71465a3ed API is degraded. https://status.cycle.app/incident/540916 Mon, 07 Apr 2025 00:31:42 -0000 https://status.cycle.app/incident/540916#525cf32cfa3f3eb94941d36ac6424537dba9ca51e18522016d3a0e62388b5d7b API recovered. https://status.cycle.app/incident/540916 Mon, 07 Apr 2025 00:28:17 -0000 https://status.cycle.app/incident/540916#ac15f714076884d6812e84f7bb49f27a2dbdc70bb894353fe41d6b423f718521 API is degraded. https://status.cycle.app/incident/538710 Wed, 02 Apr 2025 13:55:00 -0000 https://status.cycle.app/incident/538710#60afa6a1215edbee49f6703f9a5e04b900cbccaff6a1de0e5a48a6a224d71ec5 The Hot fix is deployed and video player is working as expected https://status.cycle.app/incident/538710 Wed, 02 Apr 2025 13:18:00 -0000 https://status.cycle.app/incident/538710#1c95d18ca523e5f5990f60bdd8567a3f5417600e88df171d268525ee79af3a29 We are currently migrating our asset provider which caused an error for newly uploaded videos. We are currently hotfixing it. https://status.cycle.app/incident/537918 Tue, 01 Apr 2025 09:30:48 -0000 https://status.cycle.app/incident/537918#2cdbed8cf8100c11ae66a06cf87597486c501de0eb5a18a35eafc5301132ddc4 API recovered. https://status.cycle.app/incident/537918 Tue, 01 Apr 2025 09:25:58 -0000 https://status.cycle.app/incident/537918#b78b000e9e59fdc0620c27371f7ed6795b2b0bdc1aace5867f435ab07f638a8d API is degraded. https://status.cycle.app/incident/537224 Mon, 31 Mar 2025 08:58:00 -0000 https://status.cycle.app/incident/537224#5c2b876ffbd8f1165415259af421c09293024af95a6dd1bfa64245d75eb8536f Changelogs are back up https://status.cycle.app/incident/537203 Mon, 31 Mar 2025 08:57:00 -0000 https://status.cycle.app/incident/537203#807ca6b710688c522184f50cd40555a7b06591ce280cc65501d340528545bac7 The problem is now solved. The issue was coming from a third party library being down. We self hosted the scripts to make sure it won't happen again. https://status.cycle.app/incident/537224 Mon, 31 Mar 2025 08:31:00 -0000 https://status.cycle.app/incident/537224#793389db88f2c8313026dc8a6c271dcb43d941335a3f3c8569be4d3ed6c9967c Changelogs will be temporarily unavailable due to a DNS migration https://status.cycle.app/incident/537203 Mon, 31 Mar 2025 07:49:00 -0000 https://status.cycle.app/incident/537203#446e7e0d070822830da261cec6558145fbebf8c6ce07c7262d5dfc1f7b3b5e4c It is currently not possible to play a video from a Cycle doc. We are investigating the problem. https://status.cycle.app/incident/535793 Fri, 28 Mar 2025 02:33:42 -0000 https://status.cycle.app/incident/535793#c05ca7b7884bb5d0ce6cf1b985c7e84ee00d382c630055af5a570fbac52d4f1e API recovered. https://status.cycle.app/incident/535793 Fri, 28 Mar 2025 02:29:41 -0000 https://status.cycle.app/incident/535793#694414957b977c9262787fb2db2164b60e5e8e1727d26d001ed2386de6b8b5a8 API is degraded. https://status.cycle.app/incident/526402 Tue, 11 Mar 2025 17:12:00 -0000 https://status.cycle.app/incident/526402#0f709c6f4b8be22b1125f0468c3b120daf6427fc99037407f8401451464323c3 The sync is now done and everything is working as expected. https://status.cycle.app/incident/526402 Tue, 11 Mar 2025 17:12:00 -0000 https://status.cycle.app/incident/526402#0f709c6f4b8be22b1125f0468c3b120daf6427fc99037407f8401451464323c3 The sync is now done and everything is working as expected. https://status.cycle.app/incident/526402 Tue, 11 Mar 2025 11:21:00 -0000 https://status.cycle.app/incident/526402#da6100c1d11967a325dd04411f4c854eecccfa84b9392e61c75fe45bb8b73727 We are having issue synchronising our analytical database https://status.cycle.app/incident/526402 Tue, 11 Mar 2025 11:21:00 -0000 https://status.cycle.app/incident/526402#da6100c1d11967a325dd04411f4c854eecccfa84b9392e61c75fe45bb8b73727 We are having issue synchronising our analytical database https://status.cycle.app/incident/522977 Wed, 05 Mar 2025 08:14:44 -0000 https://status.cycle.app/incident/522977#24045f4753bb4e2dbeb60ec82a3e858047f5e2d77dd8d608505c97d995b7a68c Static website recovered. https://status.cycle.app/incident/522977 Wed, 05 Mar 2025 08:03:24 -0000 https://status.cycle.app/incident/522977#142a5ccad51a6791b56d91dd379717f3783f6a6362c07d1a939fa2c75b17f372 Static website went down. https://status.cycle.app/incident/520955 Sat, 01 Mar 2025 09:17:44 -0000 https://status.cycle.app/incident/520955#8238ebb1dc17ce87ca6bbd313c1828278ba3ea9bb3af60138044b9df9ec6328f API recovered. https://status.cycle.app/incident/520955 Sat, 01 Mar 2025 09:11:58 -0000 https://status.cycle.app/incident/520955#91be820d8c349073a5cae34fda19006e0511a56a8ab52bddf1266d4d0f54b972 API went down. https://status.cycle.app/incident/517038 Sat, 22 Feb 2025 02:46:52 -0000 https://status.cycle.app/incident/517038#009cc57714b1b4a42cf46bdd35c247e00d591368d92de36f4f4691b16d9a7355 Developers Documentation recovered. https://status.cycle.app/incident/517038 Sat, 22 Feb 2025 02:43:31 -0000 https://status.cycle.app/incident/517038#3b367c6367323d041bc349e5d4e74e0e346e1ae83f5384b386f2bc8591540bca Developers Documentation went down. https://status.cycle.app/incident/511781 Wed, 12 Feb 2025 16:03:47 -0000 https://status.cycle.app/incident/511781#54cd4b0a9e4105f5d28eaa51fae620869fad166006ac861c32a4208ae0d748ec API recovered. https://status.cycle.app/incident/511781 Wed, 12 Feb 2025 16:00:14 -0000 https://status.cycle.app/incident/511781#05102280d872d3bc312ec5a46c61be696c7e0857a2dbefba1fb98e6c0d0f2cd0 API went down. https://status.cycle.app/incident/510928 Tue, 11 Feb 2025 09:19:00 -0000 https://status.cycle.app/incident/510928#562506a47c35559cf107cf7a23b58c0c8ac060820fe1468ece8368fa6c5ae335 The jobs are now all resolved https://status.cycle.app/incident/510928 Tue, 11 Feb 2025 09:16:00 -0000 https://status.cycle.app/incident/510928#5392a16f36f516e49b62e87fda98097b337c126c997bf5e70da5d649799bcd80 A lot of jobs are filling the queues, causing delays in some background tasks https://status.cycle.app/incident/497001 Thu, 16 Jan 2025 17:02:00 -0000 https://status.cycle.app/incident/497001#1f2d36869256ec5862a22a2c2d8807d76f0fb7db46b451d95d3b1e1a805a407b The feature flag tool is now up and running and the maintenance page is not shown anymore. https://status.cycle.app/incident/497001 Thu, 16 Jan 2025 16:59:00 -0000 https://status.cycle.app/incident/497001#dfa9c261ed8c71bdbeee655508327b0e23944adb7350fa92ea915b10e1811fab We are having an issue with our feature flag tool which is down, resulting in our maintenance page being shown. https://status.cycle.app/incident/484936 Fri, 20 Dec 2024 16:36:00 -0000 https://status.cycle.app/incident/484936#32623185a4046a7e1d80c2ecf0df9f18ff2cad5ddd9431282c04f00023d4ec7f The issue is now resolved https://status.cycle.app/incident/484936 Fri, 20 Dec 2024 14:54:00 -0000 https://status.cycle.app/incident/484936#f2a52ff2689ebc79d26773172f198ba49a10d709c05a9b84f58a36c213a5c160 For some teams, the slack modal and the intercom widget do not work properly. A fix is currently being implemented and deployed. https://status.cycle.app/incident/477249 Fri, 13 Dec 2024 16:39:03 -0000 https://status.cycle.app/incident/477249#f6624e8d5c3a88f4b18f4186f4adc7d85388f734f21efc58e8fecacc0ead04e2 API recovered. https://status.cycle.app/incident/477249 Fri, 13 Dec 2024 16:29:27 -0000 https://status.cycle.app/incident/477249#018eff1247035d338ada23b96fd6fbe56afb68d0f63d2ba2dd2b9928d5053b23 API went down. https://status.cycle.app/incident/477249 Fri, 13 Dec 2024 16:22:04 -0000 https://status.cycle.app/incident/477249#8109f3bb40a2f40a6ea416d37f8abed8fa39fe475d0774225e13b54a192003a9 API recovered. https://status.cycle.app/incident/477249 Fri, 13 Dec 2024 16:16:50 -0000 https://status.cycle.app/incident/477249#e5fd7fd08fa38ead62e087ecee887e900839f51d2d31fc8396855a0673772492 API went down. https://status.cycle.app/incident/475157 Tue, 10 Dec 2024 05:33:24 -0000 https://status.cycle.app/incident/475157#f84ffba409393780bbbc08e237a2d533eda837723e9e0484ffc782da4575bb8f API recovered. https://status.cycle.app/incident/475157 Tue, 10 Dec 2024 05:29:23 -0000 https://status.cycle.app/incident/475157#4dd32fad381b10f9937fe9053c6427bf4072cd728a2e905e24ffeb3986f6c51e API went down. https://status.cycle.app/incident/475157 Tue, 10 Dec 2024 04:53:48 -0000 https://status.cycle.app/incident/475157#bd992edb88faacb5f8da803221037e6f4ccc448ec75801a578ed55ca311411f1 API recovered. https://status.cycle.app/incident/475157 Tue, 10 Dec 2024 04:50:44 -0000 https://status.cycle.app/incident/475157#997bbda8cc1ffa12f439a77a947f8ba6dcfea8956b652312c2d7e4110124909a API went down. https://status.cycle.app/incident/467954 Tue, 26 Nov 2024 11:37:00 -0000 https://status.cycle.app/incident/467954#5dbfc990c7d5ead09fc7502847868f1b589e5dc01e292e0a2f02a9491f7c32fa The latency is now resolved https://status.cycle.app/incident/467954 Tue, 26 Nov 2024 09:53:00 -0000 https://status.cycle.app/incident/467954#a943ae2145b464aa4c89e97cf62ca2e25f965365a31a6279119c23a144dd094b Due to some heavy feedback processing, the autopilot may suffer some latencies (but rest assured, it will eventually run) https://status.cycle.app/incident/466149 Fri, 22 Nov 2024 22:39:48 -0000 https://status.cycle.app/incident/466149#50f1fa7cb6b52925da6bf5a03dda899023cbcf973e5a4327dcafbc5692def127 API recovered. https://status.cycle.app/incident/466149 Fri, 22 Nov 2024 22:36:32 -0000 https://status.cycle.app/incident/466149#ae57c1b702d39b69625e84f08c749ce16fa13f0f1fbc35ad5297b374d660ba9f API went down. https://status.cycle.app/incident/464123 Tue, 19 Nov 2024 13:30:00 -0000 https://status.cycle.app/incident/464123#b2adae1a65ab788fb0279e0e7283f4144d70be58ab35664ef13a23d63618a2a4 The latest deployment fixed the issue and you should now be able to access Cycle after a refresh https://status.cycle.app/incident/464123 Tue, 19 Nov 2024 13:11:00 -0000 https://status.cycle.app/incident/464123#32ee4a87211b5b26199dee37d1d01eb73a456b79eb011431ff99e31b906ae6d3 The front is down due to a bad deployment. We're working on it to re-deploy the latest version https://status.cycle.app/incident/460205 Tue, 12 Nov 2024 17:09:00 -0000 https://status.cycle.app/incident/460205#638938d2df839efe68f9daab36ae570bd28a379814e5527b69f26f69dc96cefc The service is now working properly https://status.cycle.app/incident/460205 Tue, 12 Nov 2024 16:56:00 -0000 https://status.cycle.app/incident/460205#caa42ccde62376612e35e624bfe988a8b6df93cb50ff6ffdeed02002fffe9906 We've implemented a fix and see the search and autopilot flows being restored while monitoring the servers https://status.cycle.app/incident/460205 Tue, 12 Nov 2024 16:28:00 -0000 https://status.cycle.app/incident/460205#dd4933087c15d59536e3f5fe50ba16da5490fd575576adc8d7588263121fb369 The search engine we use is currently down, preventing from searching docs and using the autopilot https://status.cycle.app/incident/460084 Tue, 12 Nov 2024 14:18:07 +0000 https://status.cycle.app/incident/460084#0a72466117a2bb99875f1ce2216baac4debc1fb59f750e13cbc801d6e86394fd Maintenance completed https://status.cycle.app/incident/460084 Tue, 12 Nov 2024 14:18:07 -0000 https://status.cycle.app/incident/460084#bb7d9cfb3156dd8054f8989727bacd6fbc79038300d08e964258e3a2be22afb6 You may experience latencies while searching for a doc during the migration https://status.cycle.app/incident/460084 Tue, 12 Nov 2024 14:18:07 +0000 https://status.cycle.app/incident/460084#0a72466117a2bb99875f1ce2216baac4debc1fb59f750e13cbc801d6e86394fd Maintenance completed https://status.cycle.app/incident/460084 Tue, 12 Nov 2024 14:18:07 -0000 https://status.cycle.app/incident/460084#bb7d9cfb3156dd8054f8989727bacd6fbc79038300d08e964258e3a2be22afb6 You may experience latencies while searching for a doc during the migration https://status.cycle.app/incident/460084 Tue, 12 Nov 2024 13:45:39 -0000 https://status.cycle.app/incident/460084#bb7d9cfb3156dd8054f8989727bacd6fbc79038300d08e964258e3a2be22afb6 You may experience latencies while searching for a doc during the migration https://status.cycle.app/incident/460084 Tue, 12 Nov 2024 13:45:39 -0000 https://status.cycle.app/incident/460084#bb7d9cfb3156dd8054f8989727bacd6fbc79038300d08e964258e3a2be22afb6 You may experience latencies while searching for a doc during the migration https://status.cycle.app/incident/455801 Mon, 04 Nov 2024 16:29:01 -0000 https://status.cycle.app/incident/455801#a6853acc97c8991ea14af759e3737afa123a0ac5b485a05cb58dd462c6b25381 Changelog recovered. https://status.cycle.app/incident/455801 Mon, 04 Nov 2024 16:23:22 -0000 https://status.cycle.app/incident/455801#f6da349ed22ae7b865d5e7755f03613432debbf794f4018c31402958ba917f1f Changelog went down. https://status.cycle.app/incident/452033 Mon, 28 Oct 2024 17:33:34 -0000 https://status.cycle.app/incident/452033#126b46cb772b65f7df613a3432fca4db425a0f95c9b42f5a282f63d8f5d9873f Static website recovered. https://status.cycle.app/incident/452033 Mon, 28 Oct 2024 17:28:30 -0000 https://status.cycle.app/incident/452033#f9251153e21c926f7eaf8221b01165c364dbce57748cd66e96f3d459c86eb8c0 Static website went down. https://status.cycle.app/incident/452033 Mon, 28 Oct 2024 16:41:34 -0000 https://status.cycle.app/incident/452033#f49b8426f8386b42afffc52ae600df65efe323df548826d474b02c98464b7cb3 Static website recovered. https://status.cycle.app/incident/452033 Mon, 28 Oct 2024 16:37:26 -0000 https://status.cycle.app/incident/452033#3803ce86a8c4ea8217e0d6d7792826f504d439cb7077392b4aa913e9aee1d624 Static website went down. https://status.cycle.app/incident/444181 Mon, 14 Oct 2024 08:53:37 -0000 https://status.cycle.app/incident/444181#80d3aa11035600362d7d859ccfed1171c013848aa09f7e72e564014f6cc6f88e API recovered. https://status.cycle.app/incident/444181 Mon, 14 Oct 2024 08:49:57 -0000 https://status.cycle.app/incident/444181#174585d83015c561fcc8fee4f91dcc8fc85ab53484341b688a3b2a727ad70ce3 API went down. https://status.cycle.app/incident/443064 Fri, 11 Oct 2024 22:55:59 -0000 https://status.cycle.app/incident/443064#b48d432a2509ed5b6ea5bbad16c0dc45b2a945089e4d3ac4093398e6cf6fcf75 Static website recovered. https://status.cycle.app/incident/443064 Fri, 11 Oct 2024 22:48:05 -0000 https://status.cycle.app/incident/443064#2d96cb804977be8e1a4c7ebc2a2e7dc6abbadbddf766a9abcc2ae9f6a2785977 Static website went down. https://status.cycle.app/incident/443064 Fri, 11 Oct 2024 20:45:47 -0000 https://status.cycle.app/incident/443064#76040212be9652c2df11cd48373c1e2bdab092ac375bbe117eb40435db370bdf Static website recovered. https://status.cycle.app/incident/443064 Fri, 11 Oct 2024 20:36:36 -0000 https://status.cycle.app/incident/443064#68a12838413c05578233ecc64ccc4af66be1600db002040180584367f7843501 Static website went down. https://status.cycle.app/incident/443064 Fri, 11 Oct 2024 18:00:40 -0000 https://status.cycle.app/incident/443064#ba2bd594db0a49c4e91f27047419fd63290607a32b67e8755fce67f9decb4c36 API recovered. https://status.cycle.app/incident/443064 Fri, 11 Oct 2024 17:56:56 -0000 https://status.cycle.app/incident/443064#f78ade4c032441ba23cc3bd0c95b3bc1a770ad711e313207ad18e5d7f7b2740d API went down. https://status.cycle.app/incident/433574 Mon, 23 Sep 2024 15:50:00 -0000 https://status.cycle.app/incident/433574#e083a9058fc4ff087caf6cc70db708472f2d555cad3861f3594ea95f1d5cd3f3 The migration is now over and the search features are working normally https://status.cycle.app/incident/433574 Mon, 23 Sep 2024 15:07:00 -0000 https://status.cycle.app/incident/433574#5cc4c1f334c17d2b32e5c3a4b110683104b908359a9f8cc176223cea414a5e90 The search should now work as expected even though the migration is not yet finished https://status.cycle.app/incident/433574 Mon, 23 Sep 2024 14:10:00 -0000 https://status.cycle.app/incident/433574#0185d3f9b5dcaa265809e508a6e0d72760fda7f182e56dc47e411f8fcaba1d53 The search clusters are being migrated. Some functionalities may not work properly during this period. https://status.cycle.app/incident/428259 Thu, 12 Sep 2024 16:23:59 -0000 https://status.cycle.app/incident/428259#ea82c4cf14cca952203b639eb322c097a88f234d2f55e46a53848b8ffe0bc198 API recovered. https://status.cycle.app/incident/428259 Thu, 12 Sep 2024 16:20:32 -0000 https://status.cycle.app/incident/428259#9ec604b45e6e5929e8b80b1ce00364a709ef9b701c0548541d38e7f28dae6903 API went down. https://status.cycle.app/incident/424154 Wed, 04 Sep 2024 14:57:19 -0000 https://status.cycle.app/incident/424154#c7c0e194ba77046b0e4e5216b8e1951dadf579ec346c527566a44b9eff1e88bb API recovered. https://status.cycle.app/incident/424154 Wed, 04 Sep 2024 14:50:17 -0000 https://status.cycle.app/incident/424154#79ee067d64d45b82fb80c118c427ff82d6a6bdc8252e050088bd10d37468a0ea API went down. https://status.cycle.app/incident/420593 Thu, 29 Aug 2024 17:00:00 +0000 https://status.cycle.app/incident/420593#b678f59de31c20bf087fa97444ea6b5c029863fd427011be3db81f08480896f0 Maintenance completed https://status.cycle.app/incident/420593 Thu, 29 Aug 2024 17:00:00 +0000 https://status.cycle.app/incident/420593#b678f59de31c20bf087fa97444ea6b5c029863fd427011be3db81f08480896f0 Maintenance completed https://status.cycle.app/incident/420593 Thu, 29 Aug 2024 16:00:00 -0000 https://status.cycle.app/incident/420593#a4f7f8abb68e3d7d452e091011991d4939e0309f08bb4f10215e492c59f287d4 We will run migrations that will desynchronise the API schema from the DB schema. During this period the app will be unavailable. https://status.cycle.app/incident/420593 Thu, 29 Aug 2024 16:00:00 -0000 https://status.cycle.app/incident/420593#a4f7f8abb68e3d7d452e091011991d4939e0309f08bb4f10215e492c59f287d4 We will run migrations that will desynchronise the API schema from the DB schema. During this period the app will be unavailable. https://status.cycle.app/incident/410345 Wed, 07 Aug 2024 14:57:08 -0000 https://status.cycle.app/incident/410345#749efeaa96dea766ae4f7e07a56d81344d9dc0f8cf8d0b4560143a8cc24ec147 API recovered. https://status.cycle.app/incident/410345 Wed, 07 Aug 2024 14:51:08 -0000 https://status.cycle.app/incident/410345#5eb77e944ddf869ac80e0018f0c79e5c3e2ce9c9ca0253c1ebd6517727135a10 API went down. https://status.cycle.app/incident/407382 Thu, 01 Aug 2024 13:59:34 -0000 https://status.cycle.app/incident/407382#0dd36b94bd4ebb1c8ae31d8d826bb3a38fd8e03e9be60ba9a79fce19019772ec API recovered. https://status.cycle.app/incident/407382 Thu, 01 Aug 2024 13:55:16 -0000 https://status.cycle.app/incident/407382#ffc47381b0b92fe9d9e442dcc8acb5b9cc13ead03249547fdff95087d5a66688 API went down. https://status.cycle.app/incident/401892 Mon, 22 Jul 2024 14:58:27 -0000 https://status.cycle.app/incident/401892#83a23c4077c1757511c9d434772717f1e148c06b1ad9be1f70be21b4fea1ee20 API recovered. https://status.cycle.app/incident/401892 Mon, 22 Jul 2024 14:54:37 -0000 https://status.cycle.app/incident/401892#d3a6ff820f11b9468f681cd9bdc7e5f562263a1080d92a6dac22a5d8ac7cd590 API went down. https://status.cycle.app/incident/389715 Wed, 26 Jun 2024 10:08:56 -0000 https://status.cycle.app/incident/389715#18496c4a614a19fc7aaa005352a416f7cd674ad79c104a12162926bbb6542bf6 API recovered. https://status.cycle.app/incident/389715 Wed, 26 Jun 2024 10:04:55 -0000 https://status.cycle.app/incident/389715#1b5e7f3426290a82ddb1044249af3423820f09e5cd77e165683fefa70aacb117 API went down. https://status.cycle.app/incident/386025 Tue, 18 Jun 2024 14:09:38 -0000 https://status.cycle.app/incident/386025#f5484532c41ab8e42a247b3bf0d37bfacbf567c404d178164cfd19762eafb810 API recovered. https://status.cycle.app/incident/386025 Tue, 18 Jun 2024 14:06:17 -0000 https://status.cycle.app/incident/386025#8f3bdf853685f9e7982a8668094e9f4a8414b18257f98019799e9f56a3778131 API went down. https://status.cycle.app/incident/378647 Mon, 03 Jun 2024 09:36:00 -0000 https://status.cycle.app/incident/378647#cf07f3db9ab56d29fce7291736439aa5eec3f8547e53bdd33eb4264624bb0927 Latencies have been resolved. We are closely monitoring the root cause and setting up new observability metrics to better handle those situations. https://status.cycle.app/incident/378647 Mon, 03 Jun 2024 08:58:00 -0000 https://status.cycle.app/incident/378647#da2fa60424c6421d0488e8b1e1d4b9ef0fe4d54bd62c6917d5b6442705af9bbb We observe latencies resulting in some timeouts issues. https://status.cycle.app/incident/377442 Fri, 31 May 2024 12:06:40 -0000 https://status.cycle.app/incident/377442#93fa0c54c8335e9f75325787c22d9e1099ba5c086783bbb4077c168a3e6873a8 API recovered. https://status.cycle.app/incident/377442 Fri, 31 May 2024 12:00:48 -0000 https://status.cycle.app/incident/377442#a670fbebaf6bd58a626f2d4f76e307069ada13aec193ca5f63bf268a9d52a832 API went down. https://status.cycle.app/incident/369789 Wed, 15 May 2024 14:50:18 -0000 https://status.cycle.app/incident/369789#8e220b7f54df93b510e13342f078a1302277933b9546eedfcb68a73c784c7ee9 API recovered. https://status.cycle.app/incident/369789 Wed, 15 May 2024 14:43:23 -0000 https://status.cycle.app/incident/369789#e92158d278562335b8b178650f6024c5e25abede5377f491a2402abc4add8198 API went down. https://status.cycle.app/incident/346878 Wed, 27 Mar 2024 13:42:10 -0000 https://status.cycle.app/incident/346878#c37dc3273e5294645a656d68707a5d91b420f33791c884a0248649d38a30d5b8 API recovered. https://status.cycle.app/incident/346878 Wed, 27 Mar 2024 13:37:44 -0000 https://status.cycle.app/incident/346878#6617dc15c63287578669445dcffaa41dad31c6c1e76b033cb16331ad3491b552 API went down. https://status.cycle.app/incident/340815 Thu, 14 Mar 2024 13:59:35 -0000 https://status.cycle.app/incident/340815#fbb7560b52c6d88c1cca2dd8bba9f91f6ac9ddf130feb383be8b2c45d4922f28 Static website recovered. https://status.cycle.app/incident/340815 Thu, 14 Mar 2024 13:54:22 -0000 https://status.cycle.app/incident/340815#5ea57336ec4a5b08ecff0fa57ecdfd539f7a77aacf2ec9488489abc852a23025 Static website went down. https://status.cycle.app/incident/339381 Mon, 11 Mar 2024 17:06:55 -0000 https://status.cycle.app/incident/339381#1d27de4a62857a9fe9a3bb54f9489ad56a3b982a04190d7259088afd09e8f99a API recovered. https://status.cycle.app/incident/339381 Mon, 11 Mar 2024 17:03:46 -0000 https://status.cycle.app/incident/339381#3fc68ed9e1d88f7ad9ad83c7abf1c6026fd7619c0034f05fdfafbe7911917532 API went down. https://status.cycle.app/incident/337704 Thu, 07 Mar 2024 22:00:00 +0000 https://status.cycle.app/incident/337704#940edc871161de036db369d1ecd531725a7ecd9af7ceec3683e1eced674b1f52 Maintenance completed https://status.cycle.app/incident/337704 Thu, 07 Mar 2024 22:00:00 +0000 https://status.cycle.app/incident/337704#940edc871161de036db369d1ecd531725a7ecd9af7ceec3683e1eced674b1f52 Maintenance completed https://status.cycle.app/incident/337704 Thu, 07 Mar 2024 21:00:00 -0000 https://status.cycle.app/incident/337704#818473e39e4f9f6ca479b90938364d4c1316b09067f628fea4bbdd4f9bda2415 Some breaking migrations will run during our deployment leading to potential errors when reading data so we'll display the maintenance page during that time. https://status.cycle.app/incident/337704 Thu, 07 Mar 2024 21:00:00 -0000 https://status.cycle.app/incident/337704#818473e39e4f9f6ca479b90938364d4c1316b09067f628fea4bbdd4f9bda2415 Some breaking migrations will run during our deployment leading to potential errors when reading data so we'll display the maintenance page during that time. https://status.cycle.app/incident/333812 Thu, 29 Feb 2024 16:20:51 -0000 https://status.cycle.app/incident/333812#abc7795d5c691cca889df84511dfbe2c2dd1c60e2263e8cac4188adfa9cbabcd API recovered. https://status.cycle.app/incident/333812 Thu, 29 Feb 2024 16:08:26 -0000 https://status.cycle.app/incident/333812#4695991eb43503210f1aa5a2dd14fac6191e94d1ae8e34e7ede5283d0eaa89ca API went down. https://status.cycle.app/incident/328914 Mon, 19 Feb 2024 10:41:11 -0000 https://status.cycle.app/incident/328914#9a2458171de453198329f6a29e74c4a7e40ba15b6b1aec080f0fc7b30dc465a1 API recovered. https://status.cycle.app/incident/328914 Mon, 19 Feb 2024 10:35:20 -0000 https://status.cycle.app/incident/328914#d237cc4ac61e903c76e732efe45dad8aacf94b2e41eb333b3e9c969ab0ad3985 API went down. https://status.cycle.app/incident/317326 Mon, 29 Jan 2024 10:12:25 -0000 https://status.cycle.app/incident/317326#2cb9f660d905b814cd412322d4adb1cfe6e4e7e7f6fed459dee8652f9cf9bf1b Developers Documentation recovered. https://status.cycle.app/incident/317326 Thu, 25 Jan 2024 01:57:14 -0000 https://status.cycle.app/incident/317326#adf01bd5b434f18f03a443ded686f01401cd30e2806a063cfdbde601ae9a4c01 Developers Documentation went down. https://status.cycle.app/incident/317326 Thu, 25 Jan 2024 00:52:29 -0000 https://status.cycle.app/incident/317326#8a57e35065ff3d00229ab5e81dff1b40378572921f0faae98b64e79681f5a727 Developers Documentation recovered. https://status.cycle.app/incident/317326 Thu, 25 Jan 2024 00:04:47 -0000 https://status.cycle.app/incident/317326#1952f7d3bd5b03485fb927b5c65ffe009bb1179048731f91bf778a5977fe1946 Developers Documentation went down. https://status.cycle.app/incident/317195 Wed, 24 Jan 2024 17:45:08 -0000 https://status.cycle.app/incident/317195#9b0ebec31f5bb6bfcbdc47b030206cba5ddcb0b223b56384d3ff2d3163b5241f API recovered. https://status.cycle.app/incident/317195 Wed, 24 Jan 2024 17:41:56 -0000 https://status.cycle.app/incident/317195#42265abdd480462b831cb8ee37a0e6ecfaff09b2bb4d623382e80c9dc1b1c764 API went down. https://status.cycle.app/incident/312929 Mon, 15 Jan 2024 10:08:00 -0000 https://status.cycle.app/incident/312929#7561bdf19c703bfa58cc25c457b49b4d1b62d8ddd1c60160b6a5aeb71cf435e6 We triggered a suppression of a consequent amount of customers, leading in some database spikes. The situation should be back to normal and we are currently working on a new solution to handle those kind of cleaning. https://status.cycle.app/incident/312929 Mon, 15 Jan 2024 10:02:33 -0000 https://status.cycle.app/incident/312929#e5ad1c71eab3fe64bce014fa0a1bafaf1933c527d51da1914a71734ca6d3570c API recovered. https://status.cycle.app/incident/312929 Mon, 15 Jan 2024 09:46:46 -0000 https://status.cycle.app/incident/312929#25a7fc55b4e1dbbbceb1c1d3a652b73dffe14879813f0835b91c6710c076bd4f API went down. https://status.cycle.app/incident/308745 Fri, 05 Jan 2024 10:59:27 -0000 https://status.cycle.app/incident/308745#192fe6f32d2131334bd3b3a8ba1c27f6cb233b3860393c3666dd72f19ff34eb2 Static website recovered. https://status.cycle.app/incident/308745 Fri, 05 Jan 2024 10:53:48 -0000 https://status.cycle.app/incident/308745#f0dd718058f00819f9d12a04639255c5a05693ed1c34288b1a849337b88193a0 Static website went down. https://status.cycle.app/incident/300618 Thu, 14 Dec 2023 17:31:31 -0000 https://status.cycle.app/incident/300618#bae5e0f074e74ee07e90f220f2951a04caae42885c6309058d3593b99c054b53 API recovered. https://status.cycle.app/incident/300618 Thu, 14 Dec 2023 17:26:02 -0000 https://status.cycle.app/incident/300618#ec6bdb86416f873b1d0d51a7a69be1bdad4967a369abc2e3965417767c113716 API went down. https://status.cycle.app/incident/291312 Thu, 23 Nov 2023 18:16:09 -0000 https://status.cycle.app/incident/291312#c2598965aed5a35d13d6cfcae53e07d02cc13c6aaf7e58ff48a37fe38b635bfc API recovered. https://status.cycle.app/incident/291312 Thu, 23 Nov 2023 18:12:50 -0000 https://status.cycle.app/incident/291312#fd015e013d05dbd85dced275165962fff83cefcedd3d4dbd3f25adfcb8490361 API went down. https://status.cycle.app/incident/287207 Tue, 14 Nov 2023 22:14:33 -0000 https://status.cycle.app/incident/287207#3e3fe810ec0d25328b0faa6feaf59192467912264951287e2501db838d2a9460 API recovered. https://status.cycle.app/incident/287207 Tue, 14 Nov 2023 22:10:16 -0000 https://status.cycle.app/incident/287207#19ffdbf757eed664836aae0ecf698bbf8d397b94ac66bfd6477b00dd87ed1653 API went down. https://status.cycle.app/incident/275387 Fri, 20 Oct 2023 12:20:49 -0000 https://status.cycle.app/incident/275387#0cb6771aaa7d72248b12750b481883cf26bf7012923e995b3c65ed7854a6aac4 Helpdesk recovered. https://status.cycle.app/incident/275387 Fri, 20 Oct 2023 12:17:29 -0000 https://status.cycle.app/incident/275387#c8528b94de513e4e23c4c7cbcbd1d9cb7c3eec2cc25773fb3689c84a808d5048 Helpdesk went down. https://status.cycle.app/incident/274362 Wed, 18 Oct 2023 09:10:10 -0000 https://status.cycle.app/incident/274362#c24af101e23c6864355028a313113f097d07adfb5c9b17a83087ba42dc8b917d API recovered. https://status.cycle.app/incident/274362 Wed, 18 Oct 2023 09:07:28 -0000 https://status.cycle.app/incident/274362#0edf795ab6d003c5ae621c9713db483ad1cda8ce9d68aaddff4b142f53a5bc21 API went down. https://status.cycle.app/incident/270808 Thu, 12 Oct 2023 21:30:00 +0000 https://status.cycle.app/incident/270808#dd97c79f8b38c69ca9e588ca75b9cd6edf237c463ef462eb0d8dab7e677f10c8 Maintenance completed https://status.cycle.app/incident/270808 Thu, 12 Oct 2023 21:30:00 +0000 https://status.cycle.app/incident/270808#dd97c79f8b38c69ca9e588ca75b9cd6edf237c463ef462eb0d8dab7e677f10c8 Maintenance completed https://status.cycle.app/incident/270808 Thu, 12 Oct 2023 20:00:00 -0000 https://status.cycle.app/incident/270808#5b6d1cea36941c3afd49e26aefe8f52a0f59ee39170166a6e4d9e5b794b6fffb Some breaking migrations will run during the next production deployment https://status.cycle.app/incident/270808 Thu, 12 Oct 2023 20:00:00 -0000 https://status.cycle.app/incident/270808#5b6d1cea36941c3afd49e26aefe8f52a0f59ee39170166a6e4d9e5b794b6fffb Some breaking migrations will run during the next production deployment https://status.cycle.app/incident/262016 Wed, 20 Sep 2023 22:56:25 -0000 https://status.cycle.app/incident/262016#ecde5aafc4b7025c8006d0a15f9645f91a9886fb6b26a169419a174c2ce25340 Helpdesk recovered. https://status.cycle.app/incident/262016 Wed, 20 Sep 2023 22:52:33 -0000 https://status.cycle.app/incident/262016#ad9af01d24ad36f8dbe008bda4fd841d5586ba37cd7b72c4b0d85731f35255e3 Helpdesk went down. https://status.cycle.app/incident/252325 Tue, 29 Aug 2023 13:38:13 -0000 https://status.cycle.app/incident/252325#443a2b0e2e97cc06ecadc50177a1b8985b759f02a419a91d4bf0f8eecc1e6949 API recovered. https://status.cycle.app/incident/252325 Tue, 29 Aug 2023 13:35:17 -0000 https://status.cycle.app/incident/252325#a432ec241f8caccb5a4d52ab1c1d3c51452c6f88b94b91309d9e89954df6b9c7 API went down. https://status.cycle.app/incident/252325 Tue, 29 Aug 2023 12:58:37 -0000 https://status.cycle.app/incident/252325#bd950c3096613e8219ca702f0a31eb9b2360ce9124bad16dbd288c4fd23afeb0 API recovered. https://status.cycle.app/incident/252325 Tue, 29 Aug 2023 12:55:03 -0000 https://status.cycle.app/incident/252325#ed7bea14ce5d8303dab0a309f9e54e8cfe67e448d47410072b7cbb050cce159c API went down. https://status.cycle.app/incident/246782 Thu, 17 Aug 2023 00:41:02 -0000 https://status.cycle.app/incident/246782#0093e10d9a6e2c9f7a4f3fd504b0ecd5637ee4e5cdef1a707b9c46dcf468d2b0 The api schema is changing and could induce database errors. We expect the maintenance to last 30 minutes. https://status.cycle.app/incident/246782 Thu, 17 Aug 2023 00:41:02 -0000 https://status.cycle.app/incident/246782#0093e10d9a6e2c9f7a4f3fd504b0ecd5637ee4e5cdef1a707b9c46dcf468d2b0 The api schema is changing and could induce database errors. We expect the maintenance to last 30 minutes. https://status.cycle.app/incident/246782 Thu, 17 Aug 2023 00:40:00 +0000 https://status.cycle.app/incident/246782#7424d7266bb0e279415a02f2523f014e5588c370374d630243274c1397ea349a Maintenance completed https://status.cycle.app/incident/246782 Thu, 17 Aug 2023 00:40:00 +0000 https://status.cycle.app/incident/246782#7424d7266bb0e279415a02f2523f014e5588c370374d630243274c1397ea349a Maintenance completed https://status.cycle.app/incident/246782 Thu, 17 Aug 2023 00:27:00 -0000 https://status.cycle.app/incident/246782#0093e10d9a6e2c9f7a4f3fd504b0ecd5637ee4e5cdef1a707b9c46dcf468d2b0 The api schema is changing and could induce database errors. We expect the maintenance to last 30 minutes. https://status.cycle.app/incident/246782 Thu, 17 Aug 2023 00:27:00 -0000 https://status.cycle.app/incident/246782#0093e10d9a6e2c9f7a4f3fd504b0ecd5637ee4e5cdef1a707b9c46dcf468d2b0 The api schema is changing and could induce database errors. We expect the maintenance to last 30 minutes. https://status.cycle.app/incident/227733 Mon, 03 Jul 2023 10:01:00 -0000 https://status.cycle.app/incident/227733#7df068549733866a9f931e3de27e660ae8fcb1cdab47e59cd704fc8070a2744b The api is now back up. The schema of the api was desynchronised due to a wrong hotfix. The branch used to hotfix was a legacy branch which didn't have the last updates needed. In order to prevent those kind of issues in the future, we'll delete legacy hotfix branches once a new release is shipped. https://status.cycle.app/incident/227733 Mon, 03 Jul 2023 09:25:00 -0000 https://status.cycle.app/incident/227733#04995376b5415f45504bcd4c7d9eea1aab22d5be6170b8b01f067c0eeb3e442b The api is down. We are currently investigating the root cause. https://status.cycle.app/incident/227168 Sat, 01 Jul 2023 17:42:55 -0000 https://status.cycle.app/incident/227168#bc998c14d11c58a02ab8807df4c3c4f81d9d0d1b928995c8a6798e36581f3d6f Static website recovered. https://status.cycle.app/incident/227168 Sat, 01 Jul 2023 16:24:51 -0000 https://status.cycle.app/incident/227168#d2d2d5d0fcd605535b9351562c3803039ff645f61edb33f88837031dadfbb87e Static website went down. https://status.cycle.app/incident/226713 Fri, 30 Jun 2023 15:09:24 -0000 https://status.cycle.app/incident/226713#9bd4c8034cb47ef65f070b69aab70d96af26745eb99e4c00e5c28764ee06ff8b Static website recovered. https://status.cycle.app/incident/226713 Fri, 30 Jun 2023 15:05:42 -0000 https://status.cycle.app/incident/226713#8574be187930682b81cba310cfa0258d06fb147fbfa84007c626f739860e3c7d Static website went down. https://status.cycle.app/incident/226713 Fri, 30 Jun 2023 14:50:25 -0000 https://status.cycle.app/incident/226713#e5bd087feca0c232ca824bf26f4bd6a636e8cf99ec62f44a647f20b1e4db4d2c Static website recovered. https://status.cycle.app/incident/226713 Fri, 30 Jun 2023 14:46:46 -0000 https://status.cycle.app/incident/226713#78f37d8634606dfecb1cd6d1b85add181fd7fdfce6631803dc3fc215278481db Static website went down. https://status.cycle.app/incident/226230 Thu, 29 Jun 2023 13:14:00 -0000 https://status.cycle.app/incident/226230#73ea490913cb9c6e612810baa8d7add2bf58399d0ff51f56db9073455145b531 The situation is now back to normal. The queue handling the slack logic was too full due to a bad manipulation on our end. https://status.cycle.app/incident/226230 Thu, 29 Jun 2023 12:56:00 -0000 https://status.cycle.app/incident/226230#60474a0e7ab345ec6b03afd23a85ca9296db59a344a4ae960f6bc19e019b7ab1 The slack integration may not work properly https://status.cycle.app/incident/220657 Fri, 16 Jun 2023 07:20:00 +0000 https://status.cycle.app/incident/220657#a2983a41141e5197d3cf99732288d92e852027751c6a1e844d4dcdbf19549012 Maintenance completed https://status.cycle.app/incident/220657 Fri, 16 Jun 2023 07:20:00 +0000 https://status.cycle.app/incident/220657#a2983a41141e5197d3cf99732288d92e852027751c6a1e844d4dcdbf19549012 Maintenance completed https://status.cycle.app/incident/220657 Fri, 16 Jun 2023 07:00:00 -0000 https://status.cycle.app/incident/220657#5464c3c93d195e362008e7057308cbd43672d03e751f13ffb13ba83d68fb010c The app won't be available https://status.cycle.app/incident/220657 Fri, 16 Jun 2023 07:00:00 -0000 https://status.cycle.app/incident/220657#5464c3c93d195e362008e7057308cbd43672d03e751f13ffb13ba83d68fb010c The app won't be available https://status.cycle.app/incident/217908 Fri, 09 Jun 2023 06:14:22 -0000 https://status.cycle.app/incident/217908#622bc4e6c0f44e47eaf924a530ecfa292ebdff47d91b96ea0ba9f0eaf0b2843e Static website recovered. https://status.cycle.app/incident/217908 Fri, 09 Jun 2023 06:10:56 -0000 https://status.cycle.app/incident/217908#1e84bdf5fd96ae1d5ccacd1ac2e839e5d331a5f99f8473927eb81eb468b207ca Static website went down. https://status.cycle.app/incident/210511 Mon, 22 May 2023 15:46:55 -0000 https://status.cycle.app/incident/210511#e688b3065a5058d2e2fcac01869e54f93138bddb358f71250234e2a7da7a0783 API recovered. https://status.cycle.app/incident/210511 Mon, 22 May 2023 15:37:27 -0000 https://status.cycle.app/incident/210511#49191e9df57602ccc8d93f623365a8421ca5c27de70fdf2cc0befb090b7cb5ab API went down. https://status.cycle.app/incident/210511 Mon, 22 May 2023 11:25:14 -0000 https://status.cycle.app/incident/210511#052c634240cafcca115789616f9232ea9c100f8790e7b80bd3a71b8351ad0262 API recovered. https://status.cycle.app/incident/210513 Mon, 22 May 2023 11:22:00 -0000 https://status.cycle.app/incident/210513#d36d9f99deb78c449125b0cb0590f09c9472ba8b8eed4f2e5a7ee35935ab5d35 Due to the deployment of a hotfix and the servers restart, some users may have experimented timeout issues. The situation should be back to normal now. https://status.cycle.app/incident/210511 Mon, 22 May 2023 11:21:55 -0000 https://status.cycle.app/incident/210511#e13b002947cb00d6f82d54a56dc80aec73d1e5fb34efede42718170abf8dfc5c API went down. https://status.cycle.app/incident/206633 Fri, 12 May 2023 13:45:00 -0000 https://status.cycle.app/incident/206633#4adcb25b85ed3786c4a9fcc37e3fb1f32b00530a7b59cc25029ec1922f945021 We deployed a hotfix which caused some servers to restart, leading to some timeout. The situation is now stable. https://status.cycle.app/incident/203870 Fri, 05 May 2023 14:30:00 -0000 https://status.cycle.app/incident/203870#dc430f761808c98326b5dda4557c2389bc5e9dfeca4f4c981a68ea62ebfee105 The idle connections have been closed and the database is now working properly https://status.cycle.app/incident/203870 Fri, 05 May 2023 14:14:00 -0000 https://status.cycle.app/incident/203870#6a66f0142ccc7626a79682a2968cd65c94ac73fa290b695d8d6720100cfc4a2c a hotfix has been deployed, we are monitoring the database https://status.cycle.app/incident/203870 Fri, 05 May 2023 13:41:00 -0000 https://status.cycle.app/incident/203870#26f5fcd31f0cb38b7508f8f04046ba7fb18e71a4d3f2463c7bee425457db6bac We've found the issue and we are implementing a fix https://status.cycle.app/incident/203870 Fri, 05 May 2023 13:09:00 -0000 https://status.cycle.app/incident/203870#1079bbf8514d92cefefa2e88dbd7fdfd27868e3b1ae10d3ab4c293d13ea99210 We are currently investigating the incident. https://status.cycle.app/incident/203796 Thu, 04 May 2023 21:30:00 -0000 https://status.cycle.app/incident/203796#c9d92369648c7389a9e4c2fe6c3003640818d9a106531c8e3ad5c2b9dde9de1a The migration is done running and everything is now back up and running https://status.cycle.app/incident/203796 Thu, 04 May 2023 21:25:00 -0000 https://status.cycle.app/incident/203796#a0df27dd959c7bedd0798c77df07ac6acf9f3b76c8582e1c50a2ae3a19a46115 The api is down due to some long running migration leading to desynchronisation with the api schema https://status.cycle.app/incident/202982 Wed, 03 May 2023 09:36:00 -0000 https://status.cycle.app/incident/202982#abe48fd52bef68b6a4a9e671e46c15cf0417cd2d41b87e540ddc68c1b687933a We deployed 2 hotfix which caused one of our servers to restart because of some timeout error during the deployment. People may have experimented some timeout in their requests but everything should work as expected now. https://status.cycle.app/incident/195105 Tue, 11 Apr 2023 13:56:55 -0000 https://status.cycle.app/incident/195105#16a6cab1e05d3c167aa76c72fb36c5773a0165cdb20d4ae359529591ba47e323 Static website recovered. https://status.cycle.app/incident/195105 Tue, 11 Apr 2023 13:51:13 -0000 https://status.cycle.app/incident/195105#482c3e8fe90ec1922facd50e60610e82b35cced351264b2d55f6fad3a6cef36d Static website went down. https://status.cycle.app/incident/194832 Mon, 10 Apr 2023 22:38:47 -0000 https://status.cycle.app/incident/194832#e4edb32dcfb1749d1ae4916f9b7dca4019d65cd3e71347868075a284dfce78dc Static website recovered. https://status.cycle.app/incident/194832 Mon, 10 Apr 2023 22:32:48 -0000 https://status.cycle.app/incident/194832#8b472ca4a4dddb2a25843d12df1d2db2380e73c597248471798f9b6e04b3169d Static website went down. https://status.cycle.app/incident/194832 Mon, 10 Apr 2023 21:30:39 -0000 https://status.cycle.app/incident/194832#5d11d001ed8a25215c9dc708ee45589b6b8b85bb9e3f092ba8402e1846ec1e1c Static website recovered. https://status.cycle.app/incident/194832 Mon, 10 Apr 2023 21:27:29 -0000 https://status.cycle.app/incident/194832#5b1219f1477bc362e2d72587ac6582da00a2813ddfc26f3abe4e0b17a22e930a Static website went down. https://status.cycle.app/incident/188338 Thu, 23 Mar 2023 14:23:10 -0000 https://status.cycle.app/incident/188338#fc3e720804ce0ab6de476a812f7e3335ed6c171b7576d2a6df215160a0e52eee API recovered. https://status.cycle.app/incident/188338 Thu, 23 Mar 2023 14:19:25 -0000 https://status.cycle.app/incident/188338#19865d87d7322c38c10c73cac40019a673a31898b87a303b4890c4737c11fbab API went down. https://status.cycle.app/incident/183608 Fri, 10 Mar 2023 17:32:00 -0000 https://status.cycle.app/incident/183608#ed40dbb737b5afc1cdf98b18897174894baf86e9e73892a5077ba376a6d246cc Everything is now back to normal. We are still monitoring the servers. All features are now available. You can access our public post-mortem here 👉 https://www.notion.so/cycleapp/03-10-2023-3f2c90c3c0b440a9bededa5e2f38a8c8?pvs=4 https://status.cycle.app/incident/183608 Fri, 10 Mar 2023 16:33:00 -0000 https://status.cycle.app/incident/183608#ab380be2f33fcfde78db142dca30cd941124d1b24f10062c87a766420e5a875a We have deployed a new fix to better catch errors when hitting our webhooks. Some errors were not correctly catched which caused servers to restart. We also turned on the hubspot integration. Everything should be back to normal now but we are still monitoring the servers. https://status.cycle.app/incident/183608 Fri, 10 Mar 2023 11:56:00 -0000 https://status.cycle.app/incident/183608#1e774931627e0e58a749bf4045e1eb7ec7b448ffaba4b39708367bddf3dacd4f The API is now stable but we had to disable the Hubspot integration. We are currently monitoring and investigating for a fix. https://status.cycle.app/incident/183608 Fri, 10 Mar 2023 11:24:00 -0000 https://status.cycle.app/incident/183608#b4d1fac75b42984e38ea804aa2580fe9d54261f2bc814f5a0011a0fd2a5df2dc We have implemented a fix and we are currently monitoring the api https://status.cycle.app/incident/183578 Fri, 10 Mar 2023 09:11:24 -0000 https://status.cycle.app/incident/183578#c8ccfd4de169045721305d4950a1af41969d1332386cbfc48e9639aa7440a9d2 API recovered. https://status.cycle.app/incident/183578 Fri, 10 Mar 2023 09:01:46 -0000 https://status.cycle.app/incident/183578#68a87ec3e687db4199f3b264145b97f35f39d6dea1d7ed28c6ca71eff3194780 API went down. https://status.cycle.app/incident/183578 Fri, 10 Mar 2023 08:49:48 -0000 https://status.cycle.app/incident/183578#f33b82c0ce58c2ea099e1edb02db490c0a5561b9f0a8ccc5675458d917d3b832 API recovered. https://status.cycle.app/incident/183578 Fri, 10 Mar 2023 08:45:25 -0000 https://status.cycle.app/incident/183578#fae9814e1aff4c90cce2a7dcaf801aa8b7aa123722f8d02370938ec55426c2df API went down. https://status.cycle.app/incident/183578 Fri, 10 Mar 2023 08:22:14 -0000 https://status.cycle.app/incident/183578#eac504e4d73a5397a5ae944a51208df28343a75f66d2101f7218131955f15407 API recovered. https://status.cycle.app/incident/183578 Fri, 10 Mar 2023 08:18:22 -0000 https://status.cycle.app/incident/183578#13c0eb93eb0206e733f168cfe2d383d9a1cb9129218c2f9e84c81b80f9bdd81d API went down. https://status.cycle.app/incident/183608 Fri, 10 Mar 2023 08:15:00 -0000 https://status.cycle.app/incident/183608#a37d962fbf466c363d191f0858f41d2c082d97c4f4cd2091b63fc40c367fe671 Requests are failing randomly. We are currently investigating https://status.cycle.app/incident/183416 Thu, 09 Mar 2023 22:00:00 +0000 https://status.cycle.app/incident/183416#cea228d349b0dc01a528eba580d2c267e87ece24691ddab642217e147f89bd1e Maintenance completed https://status.cycle.app/incident/183416 Thu, 09 Mar 2023 22:00:00 +0000 https://status.cycle.app/incident/183416#cea228d349b0dc01a528eba580d2c267e87ece24691ddab642217e147f89bd1e Maintenance completed https://status.cycle.app/incident/183416 Thu, 09 Mar 2023 21:00:00 -0000 https://status.cycle.app/incident/183416#0bcd5a4d2de8c585f0fc1d31a28f65548bd8adee4cf906f383ebaf4e4f765d6a The app will be unavailable during a short period. https://status.cycle.app/incident/183416 Thu, 09 Mar 2023 21:00:00 -0000 https://status.cycle.app/incident/183416#0bcd5a4d2de8c585f0fc1d31a28f65548bd8adee4cf906f383ebaf4e4f765d6a The app will be unavailable during a short period. https://status.cycle.app/incident/180877 Thu, 02 Mar 2023 22:24:17 -0000 https://status.cycle.app/incident/180877#eb3d201533d512cf4ad1a6130a886a72ed1c73296636417efb14fc0bf42e5ad4 Static website recovered. https://status.cycle.app/incident/180877 Thu, 02 Mar 2023 22:20:08 -0000 https://status.cycle.app/incident/180877#7faec8992938cae7ac648cc447b26f4074c731af0fb464cc117f37eeb5844ce5 Static website went down. https://status.cycle.app/incident/180682 Thu, 02 Mar 2023 08:40:00 -0000 https://status.cycle.app/incident/180682#714148a619aaaac50a8c4bf32b60bc135fdd45278fefb40c45e5ac6ee568fb26 We have identified the root cause of the issue and it has been solved. https://status.cycle.app/incident/180682 Thu, 02 Mar 2023 08:10:00 -0000 https://status.cycle.app/incident/180682#b3923530f8cc5951643d5f7c85927c5d4e9ebed0a50e626824140ff499b1cbe0 Requests are failing randomly. We are currently investigating https://status.cycle.app/incident/180074 Tue, 28 Feb 2023 22:50:31 -0000 https://status.cycle.app/incident/180074#896f92ce9a60e6817fac1a0a59fbc8257c2a10c700a77f7c531de8d14a9af4ea Static website recovered. https://status.cycle.app/incident/180074 Tue, 28 Feb 2023 22:46:44 -0000 https://status.cycle.app/incident/180074#8df0d65212bee6a8b6bb2591685038d592e493f94a7c18a7f09edd5b41004b69 Static website went down. https://status.cycle.app/incident/178965 Fri, 24 Feb 2023 22:36:00 -0000 https://status.cycle.app/incident/178965#c02eca5b13e9e8d3e38d83c9872e4c766858e4d0a8dd81acccd8bc918b8d8fbe The bulk creation of a few hundreds workspaces simultaneously slowed the performance of the database. https://status.cycle.app/incident/178965 Fri, 24 Feb 2023 22:36:00 -0000 https://status.cycle.app/incident/178965#c02eca5b13e9e8d3e38d83c9872e4c766858e4d0a8dd81acccd8bc918b8d8fbe The bulk creation of a few hundreds workspaces simultaneously slowed the performance of the database. https://status.cycle.app/incident/178965 Fri, 24 Feb 2023 22:20:00 -0000 https://status.cycle.app/incident/178965#69c6d0d19b0eeda480f7178b5bc41e97c9ba42cd25d4334975637e6c708659c6 We are currently investigating the incident. https://status.cycle.app/incident/178965 Fri, 24 Feb 2023 22:20:00 -0000 https://status.cycle.app/incident/178965#69c6d0d19b0eeda480f7178b5bc41e97c9ba42cd25d4334975637e6c708659c6 We are currently investigating the incident. https://status.cycle.app/incident/177636 Tue, 21 Feb 2023 19:35:37 -0000 https://status.cycle.app/incident/177636#dc1da4f52669828139e81ef5eb0f48a5a99ea054a131e00a562887d455417dd9 Web app recovered. https://status.cycle.app/incident/177636 Tue, 21 Feb 2023 19:05:41 -0000 https://status.cycle.app/incident/177636#5d3498df570f915f89fd9414f9b1c1dabe7021a0691bcbaaaa148e8462be0382 API recovered. https://status.cycle.app/incident/177636 Tue, 21 Feb 2023 18:54:41 -0000 https://status.cycle.app/incident/177636#25b5b5041ea99b1435eca638453777587f5f78ed4bbb7c077c9e7f6fdd0e65f1 API went down. https://status.cycle.app/incident/177636 Tue, 21 Feb 2023 18:49:02 -0000 https://status.cycle.app/incident/177636#d4c261d1bbab1b1a09b10edc0ee38ba64530b903cb0adf588a109bf4ea7e73a8 Web app went down. https://status.cycle.app/incident/171672 Sat, 04 Feb 2023 21:43:40 -0000 https://status.cycle.app/incident/171672#cd36737fa5bba10bc2c5265f60795d54a52e2084dceb1f44e1fb067bcd63ba57 Static website recovered. https://status.cycle.app/incident/171672 Sat, 04 Feb 2023 21:38:32 -0000 https://status.cycle.app/incident/171672#9092985f062d04d114190a8cff9f44af17eb2d6275a8c6250dba80fdcdd2318a Static website went down. https://status.cycle.app/incident/167759 Tue, 24 Jan 2023 16:32:08 -0000 https://status.cycle.app/incident/167759#a22fddad5d2d1cf7cf832fcdb9671e7351464c3289026d66a76c41076b1485bd Static website recovered. https://status.cycle.app/incident/167759 Tue, 24 Jan 2023 16:26:33 -0000 https://status.cycle.app/incident/167759#9856fe3506e86571c7fe4acd2ade8cae80c75ebb8ce3b958d70528496195941f Static website went down. https://status.cycle.app/incident/166228 Thu, 19 Jan 2023 23:12:53 -0000 https://status.cycle.app/incident/166228#07015fece184e7b0166f659b98fbc34018b3a527481437d68cf8a836eaa99726 Static website recovered. https://status.cycle.app/incident/166228 Thu, 19 Jan 2023 23:07:12 -0000 https://status.cycle.app/incident/166228#cbc69e1fc6e9161fc6c6a5f0b4faf958ff4466355e791c259fb283bee3e274b4 Static website went down. https://status.cycle.app/incident/150389 Tue, 03 Jan 2023 20:56:50 -0000 https://status.cycle.app/incident/150389#aef9848c37e2f39aa6d967b905d759d0d1a1f78581c6db6ec601fde3b69e8519 Static website recovered. https://status.cycle.app/incident/150389 Tue, 03 Jan 2023 20:51:36 -0000 https://status.cycle.app/incident/150389#2897208716713bb712a782dea7c7d7a3da4ba84ae34582ec044f6e38ecc370e0 Static website went down. https://status.cycle.app/incident/147478 Thu, 22 Dec 2022 15:15:00 -0000 https://status.cycle.app/incident/147478#3feb789ddfec34174474c58c4a620bad24b0ee42235f4c5dd60bd2379df2c9a4 timeout resolved https://status.cycle.app/incident/147478 Thu, 22 Dec 2022 15:14:00 -0000 https://status.cycle.app/incident/147478#b3d29679ed76d15163ce644d95d65c3f568bc0519365ac217c4b5a2b115f21e1 some users may experience loading issues https://status.cycle.app/incident/143880 Sat, 10 Dec 2022 21:59:24 -0000 https://status.cycle.app/incident/143880#b05d10cd5c024ac6843b72e0280474f18ed1f74bc670bf45efc0c5c0b8775e8f docs.cycle.app recovered. https://status.cycle.app/incident/143880 Sat, 10 Dec 2022 21:50:34 -0000 https://status.cycle.app/incident/143880#16a43005ad2890d2534bb9101751656604bb9b6d60795800007f521fdede54b8 docs.cycle.app went down. https://status.cycle.app/incident/136834 Thu, 17 Nov 2022 11:30:16 -0000 https://status.cycle.app/incident/136834#dc3b7e00b8ab54c46f9b10ab0374e7b52212312b5c9de69f8003204469d8015f api.alpha.cycle.app recovered. https://status.cycle.app/incident/136834 Thu, 17 Nov 2022 11:19:15 -0000 https://status.cycle.app/incident/136834#5c11d2a87899250c0aa049afd8b0a29defd68c830bb950bd94fb9f3c3b7534af api.alpha.cycle.app went down. https://status.cycle.app/incident/134085 Tue, 08 Nov 2022 19:27:41 -0000 https://status.cycle.app/incident/134085#d955fa2d6664a2a5c9550766b647aa2816ed4d0de2c83725e96e777a1f8cf238 api.alpha.cycle.app recovered. https://status.cycle.app/incident/134085 Tue, 08 Nov 2022 19:21:39 -0000 https://status.cycle.app/incident/134085#bb15f50e1496c90f6e6ee692a729a729a672a2e8cd126fa885f97c5c1f93c961 api.alpha.cycle.app went down. https://status.cycle.app/incident/130523 Fri, 28 Oct 2022 12:09:37 -0000 https://status.cycle.app/incident/130523#27ea3a74711d1ac9d4d5c80530593dad4407bd7d6a4ed6deec48a642b8046783 api.alpha.cycle.app recovered. https://status.cycle.app/incident/130523 Fri, 28 Oct 2022 12:03:45 -0000 https://status.cycle.app/incident/130523#5d045480bf067817b8b8f1baf47728b6807e20ddf302ee4d3ccd16d7ab130bf7 api.alpha.cycle.app went down. https://status.cycle.app/incident/130147 Thu, 27 Oct 2022 08:49:53 -0000 https://status.cycle.app/incident/130147#fb0d26618a1425cff1d37a0d7891f397e6c32e52b8b2f073a13b8f845f92df8f api.alpha.cycle.app recovered. https://status.cycle.app/incident/130147 Thu, 27 Oct 2022 08:43:56 -0000 https://status.cycle.app/incident/130147#f1fcb67687576eda92ea48f878a5b9258f6b2f6ef99a8417477b88a4d66fc9e0 api.alpha.cycle.app went down. https://status.cycle.app/incident/129899 Wed, 26 Oct 2022 13:25:07 -0000 https://status.cycle.app/incident/129899#d4b3997a47eb5e6cf391fb9b532a4d0e2db0b9ca3068451a5cc3ca00d7248747 api.alpha.cycle.app recovered. https://status.cycle.app/incident/129899 Wed, 26 Oct 2022 13:19:07 -0000 https://status.cycle.app/incident/129899#c2c3fa2b6c462b580c8c4508982cedfe5d1944c4cb5df728bf518fd226de3c52 api.alpha.cycle.app went down. https://status.cycle.app/incident/129891 Wed, 26 Oct 2022 12:53:00 -0000 https://status.cycle.app/incident/129891#0eac61c18eb58e1df00bc252bcd69300a9cda1e8f0e9fcf4ddbb465534b752d4 We have identified a possible root cause linked to the logger and the information passed when failing. This logger has been removed and we made a check all over the app to make sure there isn't any other similar case. https://status.cycle.app/incident/129891 Wed, 26 Oct 2022 12:52:00 -0000 https://status.cycle.app/incident/129891#45f595db0c868cc906bc2ce5d28838e6e561afbcfbd5b46d884e51ac46d98f06 The API was unavailable due to a first server crash linked to a recursive function used in a logger. The servers kept starting over.