Previous incidents
API is down
Resolved May 22 at 05:46pm CEST
API recovered.
3 previous updates
Some users may have experimented a timeout
Resolved May 22 at 01:22pm CEST
Due to the deployment of a hotfix and the servers restart, some users may have experimented timeout issues. The situation should be back to normal now.
We deployed a hotfix which caused some servers to restart
Resolved May 12 at 03:45pm CEST
We deployed a hotfix which caused some servers to restart, leading to some timeout. The situation is now stable.
Degraded performance on the database
Resolved May 05 at 04:30pm CEST
The idle connections have been closed and the database is now working properly
3 previous updates
We are experiencing database timeout
Resolved May 04 at 11:30pm CEST
The migration is done running and everything is now back up and running
1 previous update
Some servers restarted
Resolved May 03 at 11:36am CEST
We deployed 2 hotfix which caused one of our servers to restart because of some timeout error during the deployment. People may have experimented some timeout in their requests but everything should work as expected now.
Static website is down
Resolved Apr 11 at 03:56pm CEST
Static website recovered.
1 previous update
Static website is down
Resolved Apr 11 at 12:38am CEST
Static website recovered.
3 previous updates
API is down
Resolved Mar 23 at 03:23pm CET
API recovered.
1 previous update
Some api requests are failing
Resolved Mar 10 at 06:32pm CET
Everything is now back to normal. We are still monitoring the servers. All features are now available. You can access our public post-mortem here 👉 https://www.notion.so/cycleapp/03-10-2023-3f2c90c3c0b440a9bededa5e2f38a8c8?pvs=4
4 previous updates
API is down
Resolved Mar 10 at 10:11am CET
API recovered.
5 previous updates
Static website is down
Resolved Mar 02 at 11:24pm CET
Static website recovered.
1 previous update
Some api requests are failing
Resolved Mar 02 at 09:40am CET
We have identified the root cause of the issue and it has been solved.
1 previous update